(Applies to the Website books.inti.foudation)

Inti Books (“we”) is committed to protecting the personal information of our customers (“you”). This Privacy Policy describes how we collect, use, store, and protect your personal information when you access and use the website books.inti.foudation (the “Platform”).

By using our Platform, you agree to the terms set out in this Policy.

Article 1: Purpose and scope of information collection

We collect your personal information for the following purposes:

• Order processing: Confirm, package, ship, and deliver the products you ordered.
• Customer service: Provide support, answer questions, handle complaints and return requests.
• Personalizing your experience: Recommend suitable products and display content based on your interests.
• Create and Manage Accounts: Helps manage your transaction history, personal information, and other preferences.
• Marketing and promotion: Send information on new products, promotions, and events only if you consent to receive it.
• Improving services: Analyze user behavior to improve Platform quality and optimize its interface and features.

The types of information we collect include:

• Personal Information: Full name, phone number, email address, and book delivery address.
• Transaction Information: Book order history, products viewed, and payment methods.
• Technical Information: IP address, browser type, mobile device information, operating system, cookies, and access data.

Article 2: Scope of information use

Inti Books is committed to using your information only for the purposes stated in Article 1. We may share your information with third parties in the following circumstances:

• Delivery provider: Provide your name, phone number, and address to partners such as Viettel Post and other shipping providers to deliver your order.
• Payment gateways: Provide necessary information to payment gateway partners to process transactions.
• Competent state authorities: When there is a written request in accordance with Vietnamese law.

Except in the circumstances above, we commit not to sell, rent, or disclose your personal information to any third party without your consent.

Article 3: Information retention period

Customers' personal data will be stored until they request deletion or log in and delete it themselves. In all cases, customers' personal information will be kept confidential on Inti Books' servers.

Article 4: Entity collecting and managing information

• Organization Name: Inti Foundation Social Enterprise Company Limited
• Website: books.inti.foundation
• Email: books.inti.foundation@gmail.com
• Hotline: 0986.045.143

Article 5: Means for users to access and amend data

You have full rights to access, edit, or delete your personal information by:

• Log in to your account on books.inti.foundation.
• Contact us at books.inti.foundation@gmail.com or hotline 0986.045.143 for assistance.

Article 6: Information security commitment

• Inti Books is committed to protecting your information through physical and technological measures, including encryption (SSL), firewalls, and access control procedures.
• We require employees and third-party partners, including shipping providers and payment gateways, to meet security standards and access your information only as necessary to fulfill their duties.
• If a hacker attacks the server storing information and causes data loss, Sbooks is responsible for promptly reporting the incident to the authorities for investigation and action and informing you.

Article 7: Policy changes

We reserve the right to amend this Privacy Policy to meet Inti Books' needs and legal requirements. Any changes will be publicly posted on our Platform and take effect 05 days after posting.